Module 1: Search Technicians & Team Leaders
Overview
Focus on Search Assurance theory, Factors of influence, Search Techniques & Evaluation of task.
It will review all elements across the Search Operations cycle but concentrate on Search Technician and Team Leader activities on the ground.
Designed for
- Search Technicians with some operational experience to allow reflection.
- Search Team Leaders new or experienced in the role.
Content
- Developing an awareness of Search Assurance
- Application of Search Assurance principles on Search Techniques
- What and how we measure and monitor Search Quality
Delivery
One day - 8 hours theory and practical application on the ground
Module 2: Search Management Teams
Overview
Focus on Search Assurance theory, Factors of influence, Search Techniques & Evaluation of task.
It will demonstrate all the elements across the Search Operations cycle but concentrate on Search Management team activities.
Designed for
- Search Management Teams, Managers, Planners, Operations or Search Co-ordinators new or with some operational experience to allow reflection.
Content
- Developing an awareness of Search Assurance
- Application of Search Assurance principles on Search Management
- What and how we measure and monitor Search Quality
Delivery
One day - 8 hours theory and practical application with RES-Q360 model