RES-Q360 born out of the desire to develop a holistic search quality framework, delivering a unified standard for Global SAR Quality.
RES-Q360 offers a complete package for building the highest level of assurance and quality into your Search Operation. Components include a training session on Basic Search Skills with Search Assurance in mind, to start driving awareness throughout your team. The what, why and how, with the what if's are all addressed to develop critical thinking Search Technicians, strong Team Leaders with effective decision making capabilities and a Search Management team who know the value in knowing what they don't know.
RES-Q360 operates under 3 main principles:
It takes us all to bring about the change required to implement a self-driven Quality Search Management system.